Meet Ed Swift.

Get to know Ed Swift, our Business Services Specialist in this short blog. Learn about his role at Chalkstring and hear his interesting choice of icon.

 

What does your average day look like?

My day can be filled with lots of different activities, such as providing support to clients, investigating and providing responses to questions, and testing new releases. I also keep our support database up to date and help new clients transition from current processes to Chalkstring processes smoothly. And importantly, my day also consists of making the tough decision of deciding the best biscuit to accompany a good brew! (It’s a ginger nut by the way)

What do you enjoy most about what you do?

I love working for Chalkstring knowing my role makes a difference to our clients and to our goal of providing the best service possible. And of course, to being part of such a great team.

Previous role / experience 

I have done varying IT support roles, change management processing and 3rd line support within EDS, HP and HPE businesses. I even worked from home as a child minder for a period, which has made any other job feel like a total breeze in comparison!

Describe yourself in 3 words

Enthusiastic, determined and supportive.

Who is your icon and why?

Brian Blessed – He is 82 years old and still has the energy and drive of a teenager. He climbed Mount Everest at 60 years old without oxygen and even punched a polar bear that was attacking his group! A true inspiration of what someone can achieve if they are determined enough.

Memorable life moment

Holding my newly born son for the first time – truly life changing.

Favourite quote

“We make a living by what we get, but we make a life by what we give.” – Winston Churchill